At Lynden Care LLC, we are committed to delivering high-quality fitness training and exceptional service. If for any reason you are not satisfied with your purchase, we’re here to help. Please review our refund policy below.
- Personal Training Sessions
Unused Sessions: You may request a refund for any unused sessions within 7 days of purchase.
Used Sessions: No refunds will be issued for sessions that have already been used or attended.
Package Cancellations: If you purchase a multi-session package and choose to cancel midway, a prorated refund will be provided for the unused sessions, minus a 10% administrative fee.
- Monthly Plans & Subscriptions
Monthly subscriptions (e.g., Starter, Pro, Elite plans) may be canceled at any time with 7 days’ notice before the next billing cycle.
Refunds will not be issued for partially used months.
No retroactive refunds for missed sessions or client no-shows.
- Group Classes & Events
Cancellations must be made at least 24 hours in advance to be eligible for a refund or credit.
No refunds will be issued for no-shows or late cancellations.
- Virtual Training Plans
You may cancel a virtual plan within 3 days of purchase for a full refund, provided no sessions have been used.
After 3 days or upon use of any session, refunds are not available, but we may provide credit for future use at our discretion.
- Non-Refundable Items
Nutrition plans
Customized training programs already delivered
Gift cards or promotional discounts
Special packages with limited-time pricing
- Refund Processing
Approved refunds will be processed within 5–7 business days to the original payment method. Processing time may vary depending on your bank or credit card provider.
📞 Contact Us for Help
If you have any questions or would like to request a refund, please contact us:
Lynden Care LLC
📍 287 Shepherd Ave #3, Brooklyn, NY 11208
📞 +1 (518) 254-4970
📧 info@lyndencare.com